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STORE POLICY
Customer Care
We pride ourselves on being a US private label vendor with no MOQ (minimum order quantity). So, feel free to order 1 or as many products as you like. Our company does not require you to have a business, so if you would like to order products for yourself or your business you are more than welcome to.
Once an order is placed, we CAN NOT go in a change the address. Please double check you have entered to correct address.
If your order is returned for incorrect address, you will be refunded for the products that you ordered, but NOT for the shipping. After refund is issued you may reorder products with correct address if you like.
Our business hours are below:
Monday-Friday
8:00 a.m.-5:00 p.m. CST
We are closed and do not ship on weekends or holidays.
If you have any questions or concerns, please feel free to contact us at tbbprivatelabel@gmail.com
Please allow 24-48 hours for email response.
Privacy & Safety
When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically-collected information as “Device Information”.
We collect Device Information using the following technologies:
- “Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org.
- “Log files” track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
- “Web beacons”, “tags”, and “pixels” are electronic files used to record information about how you browse the Site.
Additionally when you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, payment information (including credit card numbers [[INSERT ANY OTHER PAYMENT TYPES ACCEPTED]]), email address, and phone number. We refer to this information as “Order Information”.
When we talk about “Personal Information” in this Privacy Policy, we are talking both about Device Information and Order Information.